Himalayan Adventure Ibex Trekking & Expeditions Secure Your Adventure with Confidence
With years of experience in adventure tourism, we have established the following terms and conditions to ensure a safe and seamless trekking experience for all our guests in Nepal.
1. Booking & Payment
A 10% non-refundable deposit is required to confirm your booking.
The remaining balance must be paid upon arrival in Nepal, before your trek or tour begins.
For international trips (Bhutan, India, Tibet), the full payment must be completed at least 2 weeks before departure.
2. Payment Methods
Credit Card (Visa/MasterCard): Contact us at +977-1-9841000919 for details.
Bank Transfer: Account details provided upon request.
Credit card payments incur a 3% service charge; bank transfers do not.
3. Last-Minute Booking
For Nepal trips, we accept last-minute bookings with 100% payment at least 7 days prior to the trip start date.
4. Cancellation & Refund Policy
The 10% deposit is non-refundable under any circumstances.
Cancellation after full payment:
50+ days before departure: Deposit retained
40–45 days: 50% refund
25–30 days: 25% refund
10 days or less: No refund
5. Single Supplement
Prices are based on twin sharing. Extra charges apply for single room/tent requests.
6. Early Return or Trip Abandonment
No refunds for unused services or early return for personal, medical, or other reasons.
7. Price Adjustments
We may revise prices due to changes in exchange rates, government taxes, or fuel costs, though we strive to maintain published rates.
8. Unforeseen Circumstances
If a trip is canceled due to natural disasters, political unrest, or bad weather, we will offer an alternative trip or full refund.
Additional personal expenses from such events are the client’s responsibility.
9. Client Conduct & Responsibility
Our guides have full authority during the trek. Clients engaging in unlawful or disruptive behavior may be removed without refund.
Respect local culture, customs, and the environment.
10. Travel Insurance
All clients must have comprehensive travel insurance covering medical emergencies, evacuation, trip cancellation, and accidents.
11. Personal Belongings
We are not responsible for loss or damage of personal items. Please keep valuables secured.
12. Flights & Delays
Flight delays/cancellations (especially to/from Lukla, Jomsom, or similar regions) may occur. Please keep extra buffer days in your itinerary.
Extra accommodation and meal costs due to flight delays are borne by the client.
13. Documents & Permits
Clients must ensure valid passports, visas, and permits are arranged before the trip. We assist with permit processing once documents are received.
14. Age Limit
No fixed age limit, but children under 15 and adults over 70 must be accompanied by a responsible guardian.
